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Taban FAQ

What is a Letter of Intent (LOI)?
A Letter of Intent (LOI) is a formal request for purchase or an agreement outlining the details of a business activity to be conducted, issued by the buyer and sent to the seller. This agreement includes specifications of the goods and products, required quantity, shipping method, banking matters, and other relevant details.
How can one establish communication with our company?
Through the communication channels listed on the "Contact Us" page.
How to send the products?
Considering the customer's location and order quantity, it is categorized into three types: land, sea, and air.
How long does it take for my order to be dispatched?
The time it takes to send the Letter of Intent (LOI) varies depending on the order quantity and the customer's geographical location and circumstances.
What is the TT payment method?
It is a payment system where advance payment is made and the remaining amount is paid when the bill of lading is issued.
What is the method of payment?
The payment method is through Telegraphic Transfer (TT).
Is it possible to pay with digital currency?
Yes, our company provides the possibility for our customers to place their order through digital currency.
Is it possible to cancel the order?
Order cancellation is acceptable only if the product is not out of stock.